B2B sample request: We hate forms too, but unfortunately they are a necessity. In order to provide you with the best possible service & support, all fields marked * are mandatory.
We receive quite a volume of sample requests. Many are for, what we would deem, small retail quantities. That isn't our business model, we are trade wholesalers, bulk suppliers, we are not retailers. We are happy to supply samples against genuine bulk order enquiries, but not against small or retail order quantities. Whilst we are happy to allow low value orders (please see our current minimum order value) we simply can't send samples against orders at low values. It simply isn't cost effective, we are sure you will understand. To avoid our smaller clients having to purchase large quantities we have made some items available in small quantites via TrueTrim.com for those that need to make-up their own prototypes/samples or who just simply want a small amount of something.
Samples sent on your behalf under plain label direct to your client: If you require the samples sending direct to your client/customer please use the "delivery address" or "note" fields to provide their details. Please also advise if the sample(s) should go under plain cover/label or not.
Please remember we are trade suppliers, NOT retailers. Please take time to ensure you request the correct item(s). We are more than happy to provide an initial set of free of charge samples however, we cannot repeat or accept multiple sample requests for the saem or similar products on a free of charge basis. Please ensure you are familiar with the minimum order quantity and, if applicable the lead-time, for the item you are enquiring about and also the current minimum order value that we can process.
We look forward to providing you with a quality product and/or service for a long and mutually beneficial business relationship. We are always pleased to receive your comments on our products or services, please feel free to tell us what you think of our products or services, good or the "other" kind.
All samples, services and products are supplied solely under our terms and conditions, see important information, we do not agree to accept any other purchase terms and conditions, whether implied or supplied to us in any format whatsoever, other than those prescribed for in UK law. We recommend you carry out comprehensive and/or independent tests to determine that any product purchased is suitable for your intended application and the jurisdiction(s) it is intended to be used in.
Thank you for taking time to request our assistance.