News

Price rises

Wednesday, 14 April 2021  |  Customer Services

Unexpected price rises.

Regrettably we have been shocked to be advised this week of immediate price increases of between 10% & 25% on slightly less than 30(yes 30) popular products. In the main they are either imported or have the majority of their constituent components imported such as yarn, fibre or rubber etc. 

I'm sure you will have heard about the soaring cost of freight, both sea and air and the lack of available transportation space. The container shortage is exacerbated by greatly reduced air traffic cargo space availability. In short raw materials are rocketing in price and taking far longer to arrive(the recent Suez mess didn't help either). Market forces are severely frustrating all attempts to keep costs down. 

Today (08/04/2021) alone we had an immediate 25% cost increase in some UK manufactured items made from imported yarn. This increase was advised with absolutely no notice period whatsoever as would have historically been the case, which is effectively forcing us to "knee-jerk" in response. The price on some items will increase quite significantly over the next week or so. This situation is totally out of our control.

We expect considerable upward movement in the price of items containing rubber in the next few days.

We have always been proud to be the acknowledged market leader in our sector and are continually driven to improve our stock holding, product portfolio and service levels for you. Unfortunately these unannounced and severe price increases just cannot be absorbed.  In the coming days and weeks we will be working through the product portfolio to rationalise and ensure we only pass on the absolute minimum cost increase possible, there will be some "painful" decisions made. 

As things stand we cannot guarantee prices will be stable for any given period going forward either. If you have a mission critical product we would urge you to consider stocking up now.

Thank you for your past support. 

Keep safe & kind regards,

Neil.

During these extraordinary times as part of our social responsibility program SupplyDivision is strictly applying all anti-viral recommendations and protocols issued by the UK Government and local Health Authorities:

P.S. We are powered by carbon neutral energy.

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We have no objection to you storing our business contact details, including bank account and sort code information in an encrypted format for the purpose of conducting business between ourselves and, where applicable as required by law and for no other purpose, whether advised or implied. We expressly forbid, without our written consent, any of our details being passed to a third party for any purpose other than as prescribed by law or for the purpose of recommending us, our products or services to a prospective customer.

This electronic mail message and any document(s) attached is intended only for the person, persons, entity, or entities to which it is addressed, it does not necessarily represent the views of UK Sewing Services, SupplyDivison, SupplyDivision Ltd or it's authorised agents and may contain confidential and/or privileged materials. Emails to and from us may pass through, be monitored and/or stored in cache or permanently on servers outside our control and may be read by individuals, agencies or organisations not directly authorised by you or us to do so. The medium should not be used to send us personal or sensitive data unless encrypted. If you receive an email in error from us, please contact the sender and delete the material from your computer. In order to continually refine our service standards, calls to SupplyDivision Limited and UK Sewing Services may be monitored and recorded. Here at UK Sewing - SupplyDivsion & TrueTrim we operate a postmaster email system. This generally means that all emails to and from us pass through a single postmasters box where after auto-scanning they are additionally manually inspected, scanned and if acceptable/clean are then distributed internally or externally as required. This will inevitably insert a small delay in your emails reaching their desired recipient. However due the prolific nature of unsolicited spam and infected material circulating we believe this is a far more secure option than the alternatives. If you have provided VAT registration or similar legal information to us you declare that such information is true and accurate and that you agree to pay any outstanding VAT and fines or penalties levied onto us by any governing authority should said information be incorrect or inaccurate. Please ensure you use a quality encryption program if you intend to email us with sensitive data, in a self decrypting file. We will also need the password to decrypt prior to receiving it. Orders paid for by card are transferred and assigned to and processed by SupplyDivision Ltd who shall may a payment processing charge (not a card surcharge). Your transaction may be assigned to either SupplyDivision Ltd (generally orders or accounts which have been paid for by card) or UK Sewing Services(generally all other orders). These are two separate legal entities and should not be considered as one. If you require advice on any processing charges please ensure you request that before you select your payment method or provide payment details. We operate a fully electronic bank account and as such incur considerable charges for deposits other than electronic transfers. Payments by cash over the counter at a bank will attract a "cash handling charge" of 3%. J&J Sissons t/a UK Sewing Services. SupplyDivision is a trading style/name of UK Sewing Services as allowed under licence from SupplyDivision Limited. TrueTrim is a trading style/name of SupplyDivision Limited which is a separate legal entity from UK Sewing Services' partnership. As with all on-line communications this e-mail cannot be guaranteed as originating with us and may have been forged, intercepted or tampered with, altered or had attachments added or removed without our knowledge. Please take care when opening attachments. The sole terms, along with our privacy notice, governing the supply of goods or services to you, by either UK Sewing Services or SupplyDivision Limited can be seen at: www.supplydivision.co.uk/infopage.htm. No other terms whatsoever, whether implied or expressed to us will be accepted by us(not withstanding those provided for by UK or EU legislation). If you do not agree that our terms shall be the governing terms for transactions between us you are advised not to order from us. If you have already finalised your order you may cancel it(except for special order or bespoke items) and return the goods to us in a re-merchantable condition within 5 working days of dispatch, to qualify for our standard credit on account offer. Cut items may vary in length/quantity +/- 3%(minimum 3mm variance). Information and/or specifications provided is/are given in good faith and for guidance only. Purchasers are requested to independently determine all product specifications are suitable for their particular application prior to purchasing and or use. As with any regular commercial warehouse dispatch we cannot 100% guarantee that a product supplied by us is not contaminated with a trace of any virus, bacteria or mould spore. We can advise that all goods(if they are not adversely affected) are UV and ozone bathed prior to dispatch. Besides our packers being "gloved" and the packing bay regularly deep cleaned, this is an "over-and-above" service we offer to ensure we have done everything in our power to help prevent the passing of any virus, bacteria or mould spores.

This news email is considered a relationship message for our business clients, which is specifically excluded from the current laws regulating email communications.

 

Friday, 12 March 2021  |  Customer Services

Are you still trading/in business?


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 SupplyDivision® Group                                                                         
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