Your security
Your security: Worms, Trojans, ransom-ware and viruses
Current and ongoing developments by "scum" are constantly impacting on our everyday on-line lives. We take yours(and our) security very seriously. Our sites are independently scanned for "nasties" by SiteLock and or Geotrust. Our main sites are secured with SSL so ALL communications between you and us on this site are fully encrypted, not just in the check-out/payment section as many other sites offer. We are happy(indeed actually prefer) to accept payment by bank transfer to avoid transmission of card data in any form, bank deatails are advised to you during check-out.
We are more than happy to accept a "pin or keyword" to include in the subject(or body) of the emails we send to you with your invoice so you may verify it did actually originate with us (that is still no guarantee the email was not "tampered" with in transit though). Simply include instructions for that in your order comments on-line or clearly marked on any purchase order you send to us. We offer a encrypted invoice option also.
We are always pleased to hear comments or suggestions on our service level or on new items you would like us to stock-hold, please feel free to tell us.
Kind regards,
P.S. Don't forget, if you just need a small quantity of our items for sampling or prototypes please go to TrueTrim.com. Have you read our recent "NEWS/BLOG" page? When you have a spare 5 mins visit it & stay one step ahead of the competition, keep up to date on new products and services, news and not to be missed special offers. It just might save you money!
This electronic mail message and any document(s) attached is intended only for the person, persons, entity, or entities to which it is addressed, it does not necessarily represent the views of UK Sewing Services, SupplyDivison, SupplyDivision Ltd or it's authorised agents and may contain confidential and/or privileged materials. Emails to and from us may pass through, be monitored and/or stored in cache or permanently on servers outside our control and may be read by individuals, agencies or organisations not directly authorised by you or us to do so. The medium should not be used to send us personal or sensitive data unless encrypted. If you receive an email in error from us, please contact the sender and delete the material from your computer. In order to continually refine our service standards, calls to SupplyDivision Limited and UK Sewing Services may be monitored and recorded. Here at UK Sewing - SupplyDivsion & TrueTrim we operate a postmaster email system. This generally means that all emails to and from us pass through a single postmasters box where after auto-scanning they are additionally manually inspected, scanned and if acceptable/clean are then distributed internally or externally as required. This will inevitably insert a small delay in your emails reaching their desired recipient. However due the prolific nature of unsolicited spam and infected material circulating we believe this is a far more secure option than the alternatives. If you have provided VAT registration or similar legal information to us you declare that such information is true and accurate and that you agree to pay any outstanding VAT and fines or penalties levied onto us by any governing authority should said information be incorrect or inaccurate. Please ensure you use a quality encryption program if you intend to email us with sensitive data, in a self decrypting file. We will also need the password to decrypt prior to receiving it. All payments by cards are processed by SupplyDivision Ltd so your order may be transferred depending on your chosen payment method & surcharged between 3% & 4% depending on which card is used will apply. Your transaction may be assigned to either SupplyDivision Ltd (generally orders or accounts which have been paid for by card) or UK Sewing Services(generally all other orders). These are two separate legal entities. If you require advice on the exact surcharge your card transaction would attract please ensure you request that before you provide your card details to us for payment. We operate a fully electronic bank account and as such incur charges for deposits other than electronic transfers. Payments by cash over the counter at a bank will attract a "cash handling charge" of 3%. J&J Sissons t/a UK Sewing Services. SupplyDivision is a trading style/name of UK Sewing Services as allowed under licence from SupplyDivision Limited. TrueTrim is a trading style/name of SupplyDivision Ltd which is a separate legal trading entity from UK Sewing Services' partnership. This e-mail CANNOT be guaranteed as originating with us and may have been intercepted and its information altered. Please take care when opening attachments.The terms governing the supply of goods or services to or by us can be seen at: www.supplydivision.co.uk/infopage.htm No other terms whatsoever, whether implied or expressed to us will be accepted by us(not withstanding those provided for by UK or EU legislation). If you do not agree that our terms shall be the governing terms for transactions between us you are advised not to proceed with an order. If you have already finalised your order you may cancel it(except for special order or bespoke items) and return the goods to us in a re-merchantable condition within 5 working days, for our standard credit on account offer. Cut items may vary in length/quantity +/- 3%.
